It takes a high degree of personal, social, organisational and methodical expertise to prepare and conduct meetings efficiently and expediently. It’s never just about the matter at hand: it’s also always a question of the willingness to work, the communication and the dynamic within the team. Practical knowledge of discussion types and work stages helps the participants to conduct work meetings in a structured manner. Moderation techniques serve as tried-and-tested tools with which to delegate tasks, develop solutions and guarantee results. An example demonstration involving various team roles allows for reflection and transfer.